REPAIR LUMY - repairing frayed threads
WING MAKER'S REBORN
WING MAKER'S REBORN offers a repair service to ensure the longevity of our products. In accordance with our philosophy, we have eliminated the need to estimate repair costs, and have implemented a thoroughly simple pricing system.
Contents of Repair Service
We offer a hook button replacement service. There is no limit to the number of hook buttons that need to be replaced. There is no limit to the number of hook buttons that can be replaced.
Please allow 7 days from the time your item arrives at WING MAKER to the time it is returned to you. Please understand this in advance.
The repair cost is only the shipping cost when you send the product to us and the purchase cost of this service. There is no additional charge for returning the product to the customer.
How to ship the product
Please send the product to the following address. The customer is responsible for all shipping costs incurred at this time. We do not accept repair by cash on delivery.
Kugenuma-hana, Fujisawa-shi, Kanagawa, 251-0023, Japan
Apartment Kugenuma 105, 10-1, Kugenuma-Hanazawa-cho, Fujisawa-shi, Kanagawa
Apartment Kugenuma 105
Please be sure to read the following before purchasing this service.
Please note that it may take some time for the product to reach you due to circumstances beyond our control.
Please note that this service is only for the replacement of hook buttons.
Please note that there is no charge for replacing hook buttons that require repair. However, if WING MAKER determines that the hook button has been intentionally damaged by the customer, we will discontinue the repair. The item will be sent back to the customer, but no refund will be given.