Privacy policy

At WING MAKER'S ORDER (hereinafter referred to as "our website"), we handle customers' personal information in compliance with laws regarding personal information protection and in accordance with the following policies.

What is Personal Information?

Personal information refers to data that can identify an individual, such as a customer's name, phone number, email address, address, and purchase history, as well as information that could potentially identify an individual when combined with other data, such as occupation.

Collection of Personal Information

You may use our website anonymously when browsing. However, when registering as a member, making a purchase, or contacting us, we may require you to provide personal information such as your name, address, and contact details.

Purpose of Using Personal Information

We use personal information for the following purposes:

  • To contact customers when necessary, such as for website maintenance or important announcements.
  • To ship products to customers and process payment.
  • To confirm order details and shipping methods.
  • To provide information about campaigns, products, and services offered by our website.
  • To retain login information for smoother repeat logins (cookies are used, and customers can choose whether to save this information).
  • For other purposes necessary for website operation.

Management of Personal Information

We manage personal information under the following framework:

  • Access to personal information is restricted to those who require it for work, and strict management of all related data is enforced. However, some personal information may be shared with external contractors to facilitate operations such as product shipping. In such cases, we ensure contractors handle the information appropriately.
  • Personal information that is no longer required will be deleted as appropriate.

Disclosure of Personal Information

We do not disclose personal information to third parties without customer consent, except for external contractors involved in operations such as product shipping. However, personal information may be disclosed in the following cases:

  • If requested by government agencies, courts, prosecutors, police, bar associations, consumer centers, or other authorized entities.
  • When special provisions under the law apply.
  • When it is necessary to protect the rights, property, or services of our website from actions violating laws or our terms of use, and obtaining customer consent is not feasible.

About Cookies

Cookies are a mechanism for saving usage history and input information as a file on the customer’s computer when accessing web pages. When visiting the same page again, cookies can be used to change the display based on the user's preferences. If cookie transmission is enabled in your browser settings, websites can retrieve cookies from your browser. For privacy protection, your browser only sends cookies to the originating server.

Cookie Settings

  • Customers can freely choose cookie transmission settings. Settings vary by browser; please refer to your browser’s configuration guide. You can check how to set up cookies in the "Help" menu of your browser.
  • Note that rejecting all cookies may restrict the use of services that require authentication.

What Our Website Does with Cookies

Our website uses cookies for the following purposes:

  • To customize services for each customer by referring to saved registration information during authentication.
  • To display the most relevant advertisements on third-party sites based on customer interests and browsing behavior.
  • To analyze website traffic and visitor numbers.
  • To improve our website’s services.
  • For security purposes, such as prompting customers to re-enter their password after a certain period of inactivity.

We may use other advertising services to deliver advertisements for WING MAKER'S ORDER products and services. These services may store and reference our website's cookies via these third-party providers.

Scope of Application

This privacy policy applies to our website, specifically pages within the "http://wingmaker.jp/" domain and its secure connection counterpart "https://wingmaker.jp/".